Due to the nature of the products Midnight Starz sells, returns on products cannot be accepted. (No one wants used or opened adult toys/lingerie!)
If you are sent a wrong item or there is a mistake in the order, we will gladly return and correct the order. If you find that the order has a mistake( example: wrong size sent, color, or item), please contact us at firstname.lastname@example.org or on the website’s Contact Us page within a week of delivery letting us know of the problem. The item sent back must be in original unopened, still sealed package. If item we receive is open, it will be thrown out and refund will not be issued.
Please read descriptions and size charts carefully before purchase. If there are any questions on a product you are interested in, please feel free to contact us and ask! 🙂